Being on time for your experience is greatly appreciated so that you may receive your full service. Late arrivals will reduce your time. Please arrive 15 minutes in advance of your reservation to allow time for you to complete our Guest Pre-Treatment Form and to relax prior to your experience.
Should you need to reschedule your reservation, a 24 hour notice is required for any single experience or 48 hours for any combination experience to avoid any charges.
SerenBe Day Spa reserves the right to modify, discontinue, or adjust prices on certain experiences without prior notification to ensure that maximum standards of service and quality are met. If you have any questions, please ask your Guest Relations Representative when you make your reservation.
Tipping is left to the discretion of our guests. Gift certificates do not include gratuity unless noted otherwise.
Method of Payment
Cash, Check, Visa, Master Card or Discover
A $25.00 fee will be charged for any returned checks.
The Spa requires that children under the age of 18 will need a signed waiver and/or accompaniment by a parent or adult guardian for any experience.
SerenBe Day Spa Gift Certificates are available for spa experiences, individual experiences, corporate gifts and incentives, mom’s & dad’s-to-be, bride’s-to-be, specific dollar amounts, products and gift baskets. All gift certificates are non-refundable. Gift certificates must be presented at time of redemption. SerenBe Day Spa is not responsible for lost or stolen gift certificates.
For Your Comfort
We request that you disclose any medical conditions and/or prescription medications as some experiences may be contraindicated. Please advise our professional staff of any allergies or sensitivities or if you are pregnant.
The Spa is a place for peace and serenity. So you may fully enjoy your spa experience, and as a courtesy to other guests, we respectfully request you turn off your cell phone.
To secure your appointment, we do request a credit card or gift certificate number.
Unopened merchandise may be returned for a full refund within 7 days of purchase. All returns must be accompanied by a store receipt.
Opened merchandise is non-refundable.
Absolutely no refunds on Bevilled Egde Photography
Light, healthy and delicious. A vegetarian selection is available. Lunch may be added a la carte to any spa visit for $15.